Application of legal notice of M. MOUSTACHE :
These terms and conditions apply to any sales of M. Moustache items to any consumer via the website www.m-moustache.com. The placement of an order by the customer implies his agreement with these general terms and conditions as a whole, which prevail over any other terms and conditions except explicit acceptance by the customer.
- The order
The items posted on the website are available until supplies last. In case of direct debit or cashing targeted on the order of an unavailable item, M. MOUSTACHE is committed to offering a credit voucher or to refund the customer within 14 days. M. MOUSTACHE is committed to informing by email the customer who should have placed an order of an unavailable item.
- Price and payment
The prices applicable to the orders shall be those indicated on the website www.m-moustache.com when ordering. The prices are indicated including VAT, excluding delivery costs, and governed by French law. The prices can be changed by the seller at any time, without notice, and mainly in case of tax or economic data change. Any ordered items have to be payed in euro and online. The banking fees caused by the payment will be at the expense of the customer. Delivered goods shall remain the property of the seller until full payment.
The online payment shall be made by credit card, by using a PayPal payment account or by cheque.
The payment methods accepted via our secured BNP platform are the following :
* Carte Bleue
* E-Carte Bleue
* Visa et Visa Electron
* Master Card
The customer can also make the payment of his order via the secured PayPal platform.
These platforms are compliant with current regulation of the networks of the accepted cards.
The invoice will be sent to the customer at the address indicated when ordering. The price shall be the one in force at the date the customer places his order. M. MOUSTACHE shall have no liability for any entry error of customer information at the time of order.
- Delivery and shipping
The items are delivered within 1 to 7 working days from the date of the order all over metropolitan France. This is an estimated time only which may vary depending on item availability.
M. MOUSTACHE shall in no event be responsible for any delay in delivery. Late delivery shall entitle the customer neither to contract cancellation nor to any financial compensation for general damages. Beyond a period of one month from the order, M. MOUSTACHE will refund the non-delivered items by cheque or by bank transfer.
The parcels are delivered by mail or by an express carrier at the address indicated upon order placing. In this regard, M. Moustache cannot guarantee a precise delivery time. The risks are transferred to the customer at the time of product delivery.
M. Moustache shall not be liable for any failure to comply with the contract mainly due to force majeure, or due to, but not limited to, cases of war, riot, insurgency, transportation disruption, importation difficulty, strike, shortage, earthquake, fire, hurricane, flood.
- Compliance and defects
Complaints relating to visible defects of delivered products will only be considered if submitted by mail within 48 hours of delivery.This mailing shall contain an explanatory letter of the client and the respective products in their original packaging. M. Moustache agrees to take back, to change or to reimburse the faulty items, without however being obliged to pay damages. Shipping costs shall be payed by the customer.
- Right of withdrawal
For online purchased items, the customer can exercise the right of withdrawal of his order within 14 working days of product delivery. The postmark or the delivery receipt marks the beginning of this time period. The return or the cancellation can refer to the order as a whole or to a part of it.
The return costs will be at the expense of M. Moustache. The customer shall ask a pre-payed return voucher to be issued to him, at the following address : email@example.com.
The total or partial reimbursement will occur within 30 working days after the receipt of returned products by M. MOUSTACHE. The reimbursement will be made by bank transfer payable to the customer according to the information indicated in the purchase order. Items returned damaged, incomplete, dirty or without the original packaging are neither taken back, nor changed, nor reimbursed.
Beyond the time period of 14 days from the delivery, the items are neither taken back, nor changed, nor reimbursed.
- Data protection and cookies
The data indicated in the order, allowing the payment of the order and the delivery of the purchased good, are asked exclusively for the purpose of transaction processing. M. MOUSTACHE may not be held liable if these data are not indicated or in case of incorrect or incomplete information. In these cases the customers shall be bound to pay. The customer can access his data and correct them by proving his identity and by writing to the address below.
ONAPP SAS - M. Moustache
85 rue Taitbout
- Applicable law and validity of general terms and conditions
These general terms and conditions are solely regulated by French law. The invalidity or inapplicability of one of the provisions of these general terms and conditions or of special conditions will not affect the validity of the other provisions of the general terms and conditions.
- Legal notice
Owner : ONAPP SAS, Société Anonyme Simplifiée (simplified limited-liability company) with share capital of 29 328,13 euros, with its head office at 85 rue Taitbout 75009 Paris registered in the Paris Trade and Companies Register RCS under the number B 750 923 385.
Declaration : This website has been declared at the CNIL (number 1614177) at the reference
NS 48 management of the customers and prospects file.
Usefull address: M. Moustache, 85 rue Taitbout, 75009, Paris, FRANCE
Chief executive officer: Antoine Vigneron
Managing Director: Guillaume Alcan
Deputy Managing Director: Thibault Repelin
Production : Orson. Orson is a commercial brand of Pikock SAS private corporation with share capital of 63 970 € - Paris Trade and Companies Register RCS under the number N°751 783 945 00015 - Head Office : 10 rue montera, 75012 Paris.
This website has been created via the PrestaShop™ open-source solution.
This website is hosted by OVH SAS with share capital of 10.059.500 euros, registered at the Lille Métropole Trade and Companies Register RCS under the number 424 761 419 and headquatered at 2 rue Kellermann, 59100 Roubaix.