The product I want is unavailable.
If a product is marked as soon available, you can create an alert on the product page in order to be informed by e-mail as soon as it is back in stock again!
Is it possible to book an article if there is a restocking?
Unfortunately, it is not possible to book an article in advance. We invite you to sign up to our newsletter and follow our news on social networks to be sure not to miss you favorite products.
My article has a defect, what to do?
At M.Moustache, we are keen to offer you quality and sustainable products.. If despite all our quality controls the pair of shoes presents a defect upon receipt of your order, we invite you to reach out to our customer service at the following email address firstname.lastname@example.org and to join photos as well as information about your purchase (invoice, receipt) so that we find the best possible solution.
If after receiving your request, we note that there is a proven and recognized defect within 4 months of purchase, our team will support you and find a solution.